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Webex is Easy, Full Featured and Intuitive
November 05, 2021

Webex is Easy, Full Featured and Intuitive

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

Whole organization uses it. It is one of 2 platforms used for meetings and collaboration, both internally and for meetings with customers. It addresses our need to communicate, share, plan and develop strategy.
  • Integration with Outlook for ease of scheduling.
  • Recording with transcripts and keywords.
  • Flexibility of views and ease of navigation.
  • There's nothing hard about Webex Meetings, it's intuitive and easy to use. I get confused when they update it without sending out info about what's changing.
  • People I collaborate with may use another platform (Zoom or MSFT Teams), I wish the connection with other platforms was more seamless.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Meetings again?

Yes

If you are meeting or collaborating, can't think of any scenario where Webex Meetings is not well suited. It's less useful when used on the Desktop Pro. I get used to the chat feature and it's not available in the Desktop Pro. So the ease of joining meetings on the Desktop Pro is tempered by limited functionality if you don't remember to join on your computer and connect it to your device. One step would be good.

Webex Meetings Feature Ratings

10.0
High quality audio
10
High quality video
10
Low bandwidth requirements
10
Mobile support
10
8.5
Desktop sharing
10
Whiteboards
7
9.0
Calendar integration
10
Meeting initiation
10
Integrates with social media
5
Record meetings / events
10
Slideshows
10
8.0
Live chat
8
Audience polling
8
Q&A
8
10.0
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Using Webex Meetings

Evaluating Webex Meetings and Competitors

I find Webex Meetings more reliable, intuitive, higher video/audio quality and more full featured.

Webex Meetings Reliability

Very rarely have a problem with it being available or useful. The only trouble I have is when Microsoft Outlook messes up the plug-in.
The performance is good, I gave only a 9 because using it with another non-Webex service is not very intuitive.