Webex, good but try to improve :-)
January 15, 2022

Webex, good but try to improve :-)

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

Have calls and meetings.

Pros

  • Calls
  • Screen sharing

Cons

  • Audio quality.
  • Mute process and icon.
  • Bandwidth use.
  • Food meetings.
  • Anyone can join with the link and WebEx free client.
  • Recording are always safe and sound.
It depends on the companies and situation. I can use all of them, they're almost all the same... Webex seems a little bit old-style to me anyway.

Do you think Webex Meetings delivers good value for the price?

No

Are you happy with Webex Meetings's feature set?

No

Did Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Meetings again?

No

Sometimes Webex is affected by DNS [problems] and outages.
When you have a good internet connection, Webex is very good, if poor one the user experience is a nightmare. Also, I think for small companies is better to Zoom or Google Meet, while for bigger companies the standard is Webex. Overall is a good program, but sometimes it's quite slow to connect and very heavy for older systems.

Webex Meetings Feature Ratings

High quality audio
7
High quality video
Not Rated
Low bandwidth requirements
2
Mobile support
1
Desktop sharing
10
Whiteboards
Not Rated
Calendar integration
1
Meeting initiation
3
Integrates with social media
Not Rated
Record meetings / events
8
Slideshows
Not Rated
Live chat
8
Audience polling
8
Q&A
8
User authentication
10
Participant roles & permissions
8
Confidential attendee list
8

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