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Great product, highly recommend!
March 25, 2021

Great product, highly recommend!

John Madrazo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management
  • User Administration

Overall Satisfaction with Webexpenses

It is being used as a tool to submit expenses, look at reports, and generate user account for permanent employees. The finance team may use it for additional features and services but as for IT, we only use it to add, remove and manage user accounts as well as use it to submit our own expenses. It is being used by all permanent employees only. It is very helpful with submitting expenses, making it simple and easy to use.
  • The mobile app is very easy to use!
  • It is easy to manage user accounts from an admin perspective.
  • User friendly in terms of navigation both in the web and app version.
  • I find the app easier to use in terms of navigation compared to the web version.
Very easy to use, navigating on both the web version and the app version is simple and easy (very user friendly). From an admin perspective, adding and removing users as well as making changes to users is done with ease. It is also very easy to sign up to which gives a good initial user experience.
I have not, personally had the need to or require support from WebExpenses but I have had a look at the support pages and there is a lot of content there which can help lots of users. I really like the video tutorials, this makes it very easy for those who have a difficult time troubleshooting their issues to follow.
I don't process invoices but do submit claims or expenses. A recurring theme of my feedback is that it is very easy to submit claims. The mobile app is quick and easy to use and can be used on the go. It is easy to upload receipts and if you don't complete claims you can always go back to it as it is saved.
I think the expense claims and easy user management for admin purposes were the most important features and requirements for myself personally for what I do as an IT Support Technician. Webexpenses, in my opinion, have achieved those and have enabled me to work effectively on administrative workloads and tasks.
Overall, Webexpenses is clearly the better and easier one to use in my opinion. I think it is more suited to us as a business as well. All of the features I use and or require to do my job, for example, user management, admin work and also submitting expense claims are much easier and better.
Webexpenses is especially handy for submitting expenses on the go! I think the app does an amazing job to make it very simple and easy to upload expenses and receipts to make an expense claim especially for someone who does expenses on a regular basis. I think it's suited for anyone or any business that wants simplicity and has cool features too.