Item: Webexpenses
Rating: 10
Author: Verified User

Overall Satisfaction with Webexpenses

Use Cases and Deployment Scope

It is being used across the business and ensures that expenses are recorded and paid on time.

Pros and Cons

Pros

It records the expense types very well.
Ensures that both parties can see the stage of the expense.
Easy to navigate on the website.

Cons

I haven't used the app version but heard from colleagues that it might need some improvement.
When there has been a update on Webexpenses the mileage claims gave different amounts for employees.

Return on Investment

Recording expenses on time ensures better cash flow management.
However it still requires the individuals to input the data.

Usability

Easy to use and navigate on the website, also the app is very useful in today's environment with majority of people having a smart phone.
If something is not clear the guides are also there.

Without Webexpenses it would take a lot longer to administer expenses claims, request approvals and make a payment.
The support Webexpenses provide is crucial to the business to be able to have a clean audit trail and be able to address any issues that might happen during a submission of an expense claim.

Time Savings

I personally only used Webexpenses as a user and approval, hence I don't have experience regarding the invoice processing.
However the expense claims submission is very quick and easy, once the category is selected it only takes a couple of minutes and the claim is submitted. The submit button at the top is a little bit hidden away, I know that some of my colleagues thought once they added the items to their claims that would automatically mean the claim is submitted.

Requirements

Overall I think it meets the requirements of what it is designed for and the system is easy to use and user friendly.

Alternatives Considered

Concur Travel and Expense

At my previous role I have used Concur, but Webexpenses is more user friendly and easier to use as such.

Key Insights

Do you think Webexpenses delivers good value for the price?

Yes

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

Yes

Other Software Used

Universe, Microsoft Access, Microsoft 365 (formerly Office 365)

Likelihood to Recommend

For a larger company Webexpenses is very useful, however it needs to be updated on a regular basis as people leave and the approval levels need to be managed. Also in terms of the mileage claims the new map version is great, but would be nice if it could actually track the route an employee has taken and calculate the mileage claim according to that (road closures, diversions, etc.).

Comments

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Easy to use and I can only recommend

Modules Used