Winning by Design is SaaS companies' best friend for team training
May 20, 2022

Winning by Design is SaaS companies' best friend for team training

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Winning by Design

Winning by Design teaches several courses within the company: account management, customer success, and new business development, among others. I participated in the recent account management class, where we learned about time management, sales strategies, communication, and expansion. During the classes, several playbooks were shared that helped us in the day-to-day.
  • teaching didactics
  • success cases
  • integration between participants
  • complementary material
  • teachers' know-how
  • accessible communication
  • uses examples from the contracting company for cases
  • more cross-selling content
  • courses for people, not just companies
  • platform with all recorded courses that professionals can sign without depending on your company to hire Winning by Design
  • course was customized
  • example of real situations
  • exchange of experience between teams
  • more organized meetings
  • targeted and strategic actions
  • increase in the number of return contact with customers
  • positive customer feedback
  • more sales opportunities
Different formats for different purposes. Winning by Design is 100% focused on the SaaS industry: courses, examples, and materials. It was also customized and more interactive. They diversified between readings, videos, live classes, and group dynamics. Classes were divided into modules and we received activities related to previous modules to fix the content.

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Google Analytics 360 (formerly Google Analytics Premium), Microsoft 365 (formerly Office 365), Salesforce Experience Cloud (formerly Salesforce Community Cloud)
I recommend Winning by Design for SaaS companies that want to train their teams in improving customer service, and growth as well as becoming more of a data drive on a day-to-day basis. During the course, I attended we had a combination of theoretical and practical content and interaction between the participants. We started by learning about the SaaS sales methodology, how to make demos, the importance of making the impact tangible for customers, how to tell stories that captivate and sell, partnership expansion, day-to-day strategies, time management, and information organization, among others.