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Gain detailed insight with ease
May 02, 2018

Gain detailed insight with ease

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Basic

Overall Satisfaction with Woopra

Woopra is used to monitor user pathways, funnels, most viewed pages, retention rates. It solves the problem of knowing who visits our site and why.
  • Visit history of individual people (actual pages visited)
  • Daily stats on people by filtering measure
  • CSV downloads of data
  • Lack of documentation and definition (what does 'x' mean?)
  • Setup of funnels - inconsistent results (a lot of conditions have a time related rule, but this is not made particularly clear)
  • New Woopra (I like the old version much better)
  • Shared visibility of page views stats (low access barrier)
  • Allowed to decide which metrics to use internally
Easier to use. Loved the tracking functionality allowing to see individual user paths and 'labels' attached to a customer. you can assign customers to a specific bucket, which you can't do in GA.
Well suited for organisations who are not particularly keen on Google Analytics (GA) and are trying to understand how people use their site (and have the time to delve into the detail). If you just want the high-level figures, it's probably not worth the cost. The cost increases significantly as you hit a set threshold of page views.