WordPress is very customizable at the cost of user-friendliness
May 11, 2021

WordPress is very customizable at the cost of user-friendliness

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with WordPress

We use WordPress across the whole organization. It addresses managing our website.
  • Customizable - you can alter the code.
  • Established - it has been around for a while.
  • User friendly - it can be set up so anyone can make changes.
  • Increase security.
  • Make more user-friendly for non-coders.
  • Add more options for customization for non-coders.
  • The site achieves the goal of existing.
  • The site has been good for having a web-presence.
  • We haven't seen a major ROI.
I like Squarespace better because it is a lot easier to use and I've never had any security issues with Squarespace. We don't have a developer, so WordPress is challenging to stay in control of. We have to hire a third party to ensure the site continues to function well on WordPress, Squarespace is more low-maintenance.

Do you think WordPress delivers good value for the price?

Yes

Are you happy with WordPress's feature set?

Yes

Did WordPress live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of WordPress go as expected?

Yes

Would you buy WordPress again?

No

It is well-suited if you have an in-house developer who can run continual maintenance on the site. If you don't have a developer, then it can be costly and challenging to make updates and protect your site from attacks. WordPress can be very customizable if you have the knowledge to do so.

WordPress Feature Ratings

WYSIWYG editor
Not Rated
Code quality / cleanliness
Not Rated
Admin section
8
Page templates
6
Library of website themes
Not Rated
Mobile optimization / responsive design
4
Publishing workflow
10
Form generator
10
Content taxonomy
Not Rated
SEO support
Not Rated
Bulk management
Not Rated
Availability / breadth of extensions
10
Community / comment management
Not Rated
API
Not Rated
Internationalization / multi-language
Not Rated
Role-based user permissions
9