WordStream is a Google Advertising MUST!
March 02, 2020

WordStream is a Google Advertising MUST!

Mark Rueckert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with WordStream Advisor

WordStream has been implemented within our company to help us saved time and money using the Google AdWords platform.

Pros

  • Reporting. I am able to pull detailed analytical reports with ease. This helps when trying to really dig deep and analyze how my account is performing.
  • Set/Manage budgets. I don't even have to log in to AdWords anymore! I can integrate it with the WordStream platform, set budgets, and leave it to run. This is powerful and saves so much time!
  • Amazing customer support. Any time I have a question, they answer it within the day and are always friendly and able to help.

Cons

  • UX Design. Their design isn't bad, but they could definitely improve and make things a little more attractive for the end-user.
  • Connecting with your Google account. I felt this process was a little complicated and I wish they made it a one or two-click process to connect the accounts.
  • Onboarding. I feel every client should have a personal rep helping onboard them. Maybe others had this, but I did not. I still love the platform, but it would have been faster to learn if they had an onboarding rep.
  • Time. Time is money and WordStream has given me well over 10+ hours back in my week. This goes a long way toward developing new strategic marketing campaigns.
  • WordStreamhas helped me master Google AdWords. I was able to go through their help center and chat with their community to learn so many new tricks to help save money and time.
  • SAVED MONEY! I literally cut our budget by over 50% and increased results by over 50%. This was a HUGE win. Now some of that was because of how poorly the account was being managed before, but also because of how well the WordStream system works!
I've never used a system to help with my Google AdWords. This was the first system I had used. WordStream definitely takes the cake though, I have a hard time believing there could be a better system out there. I wouldn't even consider going to look for a new system. I am confident WordStream has owned the Google AdWords space.
WordStream support is outstanding. I haven't ever had a complaint that wasn't addressed immediately. And their community support is outstanding. I am able to find any answer I need within a 5-minute window. Their Support team is always friendly and always fast to respond. Well done with support WordStream!

Do you think WordStream delivers good value for the price?

Yes

Are you happy with WordStream's feature set?

Yes

Did WordStream live up to sales and marketing promises?

Yes

Did implementation of WordStream go as expected?

Yes

Would you buy WordStream again?

Yes

Do you currently use Google AdWords to drive new business for your website? Then you need WordStream. The best scenario where it has helped me is time. I used to spend easily 20 hours a week analyzing data, making minor changes, adjusting budgets, trying to just master Google AdWords! But now I'm able to spend maybe 2-3 hours a week on Google AdWords and put the rest of my attention on other responsibilities. WordStream has mastered making my time more efficient.

Comments

More Reviews of WordStream