"Work day" and night to implement and learn, and then enjoy the benefits !!!
Updated November 11, 2015

"Work day" and night to implement and learn, and then enjoy the benefits !!!

Enrique Piovani | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

23

Modules Used

  • Human Capital Management

Overall Satisfaction with Workday Human Capital Management

Workday is our global HCM platform and it is our US HR and Payroll system. We have implemented Core HCM, Performance Review and we are in the middle of implementing our new merit process in Workday. We have connectors from Workday to Oracle HR, to Active Directory, to benefit vendors, to Stock Administrators, etc.
  • One of my favorite features of Workday is the actionable items and the fact that you can run a report and after auditing the data you can correct it from within the report.
  • Workday is a complex system that allows great flexibility. It comes with predefined business processes that can be fully customized.
  • Workday self service features for managers and employees are great and particularly those features that are mobile enabled.
  • Dashboards and reporting are spectacular.
  • Documentation. This is the first system I have ever worked that has such a lack of documentation.
  • Creating advance reports and specifically creating calculated fields is very cumbersome.
  • Payroll in general is still a very immature product. Most mature payroll systems handle taxation much better than Workday.
We are in the middle of out Performance Management process so at this point I cannot offer a true rating, but so far it is working for us the way we envisioned it. We have not rolled out Onboarding, Goal Management or Success Planning yet.
Workday was the system we could find that would give the autonomy (from IT) we need it and to allow us to use employee self service and manage self service and allow our managers, directors, executives (approvers) to be able to monitor, review and approve many processes form any office in the world. We hadn't been successful at changing from our paper and ink approvals to electronic approval in the past and the Workday implementation gave us that from the very 1st day.

We also selected workday because of it was a system built from the ground up using the latest technologies and we would like to leverage in the near future some of its global capabilities, like Payroll for the UK and China.

We used Oracle HR and ADP payroll in the past and we were very dependent on IT resources. We are now using WD for HCM and payroll in the US and we still use ADP for payroll in the UK and we are writing connectors for ADP UK payroll currently and we hope to use the UKL payroll module next year.
Workday is very well suited for small to medium size companies that are looking to be independent from IT.
Ask specific questions about delivered reports, delivered connectors, out of the box business processes, etc.
Make sure you understand how technical support works and also find out about how easy/difficult it would be to implement new modules in the future and ask how other companies usually deal with this issue.

Workday HCM Feature Ratings

Employee demographic data
6
Employment history
4
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
5
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
4
Pay calculation
5
Support for external payroll vendors
5
Benefit plan administration
6
Direct deposit files
6
Salary revision and increment management
5
Reimbursement management
Not Rated
Approval workflow
4
Balance details
4
Annual carry-forward and encashment
5
View and generate pay and benefit information
7
Update personal information
7
View company policy documentation
5
Employee recognition
5
Tracking of all physical assets
Not Rated
Report builder
4
Pre-built reports
5
Ability to combine HR data with external data
5

Using Workday Human Capital Management

3000 - Most users are employees around the world using self service to see and maintain personal information

On the us more than 1200 employees use it to see payslips, request time off, enroll for benefits, and maintain contact info
hr business partners use it to promote, change job, request compensation changes, terminate and hire employees,etc.

We also used Performance Review this year as well as Merit Plans for most employees around the world

Workday HCM Implementation

We had a very tight implementation scheduled. We had 6 months to do the implementation 3000 plus employees. In the us we implemented hcm with benefits and payroll. Outside the US basic hcm, no benefits or payroll.

Using Workday HCM

Workday HCM Reliability