Workday is a challenging product.
March 29, 2022

Workday is a challenging product.

Madonna Ennis | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workday Cloud Platform

I use Workday for payroll. Workday Retro processing, Workday Community and Workday Training are all very challenging. Workday has no customer support.
  • The Workday payroll calculation process is relatively easy.
  • The Workday employee access is relatively easy.
  • The Workday continuous pay calculation is good.
  • The Workday Retro process is very challenging.
  • The Workday Community website is very challenging.
  • The Training products that Workday offers is expensive and not easy to access.
  • A lot of time has been invested into learning the product by trial and error.
  • Don't have visibility of the costs.
Workday is an incomplete product, by this I mean it must work alongside other products and does not work by itself. Trying to make several different products work smoothly together becomes very challenging. As compared to ADP products, when purchased all together work very well all together. Also, ADP has extensive Training programs and extensive Customer Support. So ADP's products are far superior to Workday's products in my opinion.

Do you think Workday Cloud Platform delivers good value for the price?

Not sure

Are you happy with Workday Cloud Platform's feature set?


Did Workday Cloud Platform live up to sales and marketing promises?


Did implementation of Workday Cloud Platform go as expected?


Would you buy Workday Cloud Platform again?


Workday Cloud Platform is very challenging because you learn as you go along. That means making mistakes, figuring out how to correct them, figuring out how the process should be done going forward.

Workday Cloud Platform Feature Ratings

Ease of building user interfaces
Not Rated
Platform management overhead
Not Rated
Workflow engine capability
Not Rated
Platform access control
Not Rated
Services-enabled integration
Development environment creation
Not Rated
Development environment replication
Not Rated
Issue monitoring and notification
Issue recovery
Not Rated
Upgrades and platform fixes