Item: Workday Human Capital Management
Rating: 8
Author: Mark McConnell, APTD

Overall Satisfaction with Workday Human Capital Management

Use Cases and Deployment Scope

Workday is used as our enterprise HRIS/HCM and payroll processing system. It is the system of record for all HR processes, with the exception of learning management which is handled by a separate, integrated LMS system. Our legacy system was antiquated and was replaced with Workday so that we could take advantage of more modern HRIS features as well as a robust data reporting facility.

Pros and Cons

Pros

Robust reporting is a key feature of Workday which we leverage in a wide variety of ways to inform HR strategy
As easy to use UX that provides for mobile device access is an attractive feature that has aided in end user adoption
Workflow management is important as we build out various HR processes for our employee audience (i.e. benefits selection, performance reviews, etc.)

Cons

While the reporting facility is robust, the look and feel of exported reports could use some work to make them more visually appealing
The ability to leverage QR codes to directly access a process or task using a smartphone would be a nice addition
The learning management features are not yet extensive enough for adoption by organizations who deploy learning in an extended enterprise

Return on Investment

The data analysis that Workday has made possible is a quantum leap from our legacy system. Our HR strategy initiatives are much more informed as a result.
Once we got past the initial adoption phase, self service of our team members has freed up HR staff resources to focus on other strategic initiatives
The completeness of the product suite has enabled us to jettison duplicate systems and has helped the overall cost of ownership from an IT systems perspective

Alternatives Considered

Cornerstone OnDemand

Workday is more complete and mature from a functionality standpoint for the broad suite of HRIS needs. The same can be said of Cornerstone from the learning management side of things, which is why we continue to operate both "best of breed" systems in our HCM systems infrastructure. Integration support has been adequate so that this is not an undue burden on our IT staff.

Other Software Used

Snagit, MS SharePoint

Likelihood to Recommend

Workday is well suited to medium to large organizations that require a robust set of HRIS/HCM features. Organizations that do business on mobile devices will be pleased by the features and UX offered by the system's mobile app. The reporting facility is extensive and will serve the needs of most HR data analysts.

Workday HCM Feature Ratings

Comments

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Workday: A robust HRIS solution with aspirations for learning

Modules Used