Item: Workday Human Capital Management
Rating: 7
Author: Bryan Parry

Use Cases and Deployment Scope

We use Workday across the entire organization for a variety of HR functions - requesting PTO, seeing team hierarchies/departments, etc. It also integrates with other systems that can control access to things like SFDC, NetSutie, OpenAir, etc. We do not use it to manage HR plans or handle our pay stubs or benefit allocation like health insurance, 401(k), etc.

Pros and Cons

PTO requests and viewing is very quick and easy.
Useful to see where people sit in our organization and to find someone's manager if necessary,
Workday also contains useful contact info like cell phone if you need that in an emergency.

We use separate systems for pay stubs / benefit allocation as well as managing HR plans. Would be great if Workday could handle all of these things well.
This may be our setup, but I am unable to pull useful reports which I want to use to analyze headcount & capacity. This may be just how we set up access.

Return on Investment

Allowing self service reduces the need for HR admins to update information

Support Rating

Wish the reporting and integrations were better and that we were able to use Workday in more contexts. I think that Workday probably does have more capabilities than we use, but I'm not sure how user-friendly they are. I like using Workday for what we do use it for and therefore would recommend it.

Key Insights

Do you think Workday Human Capital Management delivers good value for the price?

Not sure

Are you happy with Workday Human Capital Management's feature set?

Did Workday Human Capital Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Workday Human Capital Management go as expected?

I wasn't involved with the implementation phase

Would you buy Workday Human Capital Management again?

Yes

Other Software Used

OpenAir PSA, Medallia

Likelihood to Recommend

It does the simply HR tasks very quickly and easily. I like the interface as well. It does still seem to be lacking in its full functionality because we do need to use a variety of other systems for HR-related things. I think Workday should focus on improving these other areas so that we could reduce the # of systems we need to go into. The functions that we do use Workday for operate well.

Like the Workday features we use - wish there were more!

Modules Used

Overall Satisfaction with Workday Human Capital Management