Workfront: An Excellent Project Management Software
May 03, 2016

Workfront: An Excellent Project Management Software

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

We use Workfront for a Service Request/Project Management environment and for editorial content development and approvals. The content development is further exploited through integrations with our CMS and internal and external web publishing application.

Pros

  • Workflows are king. A well designed workflow saves you time and money.
  • Role clarity. This element eliminates abiguity and helps teams effectively manage their resources.
  • Approvals, nothing like being able to keep up with all your approvers--those who have been naughty and those who have been nice.

Cons

  • Workfront needs to deepen its workforce management capabilities to better enable teams to accurately forecast business requirements and availability.
  • The calendar needs to be its own functional element, not part of reporting. As such it needs more robust popups--giving descriptions, even time of the event. Multiple filtering levels would also help.
  • Workfront also needs a more responsive enhancement request process. Requests seem to go into a black hole.
  • We have saved a lot of time for teams.
  • Recent licensing cost increases have sharply impacted teams and implementations.
Kapost has some very nice features like a more user friendly content development and approval functionality and publication and metrics tracking element.
Project management is good...CMS is not. In fact, the Customer Management element is totally absent.

Adobe Workfront Feature Ratings

Task Management
9
Resource Management
7
Gantt Charts
7
Scheduling
8
Workflow Automation
9
Team Collaboration
6
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
7
Document Management
8
Email integration
5
Mobile Access
5
Timesheet Tracking
6
Change request and Case Management
7
Budget and Expense Management
5
Quotes/estimates
5
Invoicing
6
Project & financial reporting
5
Integration with accounting software
5

Comments

More Reviews of Adobe Workfront