Item: Adobe Workfront
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Workfront allows our teams to manage projects and process work requests. Nearly everyone in the company, across departments, uses it. Workfront allows management to track time allocations and helps staff members manage their individual workloads. I'm not sure what we would do without a tool of this kind at this point.

Pros and Cons

Easy-to-use interface, especially for tracking time and project tasks
Customizable admin settings
Extensive dashboards/reporting

Probably not a good fit for small teams/companies--best if managed by a dedicated administrator.
Tracking projects by the minute feels too granular at times.
Would love to see an integration with Marketo campaigns and calendar.

Return on Investment

Improved project reporting
Improved task efficiency
Standardized processes

Alternatives Considered

Basecamp and Smartsheet

When I was employed at a smaller company, Basecamp and Smartsheet worked well. It's been several years, but I'm not sure they would scale to enterprise. My current company implemented Workfront prior to my arrival, but I believe everyone is generally happy with the decision. Over time, we have updated processes and incorporated new features as they have become available.

Other Software Used

Formstack Forms, JotForm, Litmus

Likelihood to Recommend

I've only used Workfront as part of an enterprise team. It offers the features and controls that we need, and as a non-admin user, I've found it to be very friendly and flexible. That said, our company has invested significant resources into implementing and maintaining our instance. Other solutions (cheaper, simpler) would likely suit smaller companies better.

Well-Suited for Enterprise

Overall Satisfaction with Workfront