Workplace makes it easy to communicate, but there are some problems
October 03, 2019

Workplace makes it easy to communicate, but there are some problems

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workplace by Facebook

Our company uses Workplace on a daily basis. We use it for communication, both through text and audio calls, between team members. We also use many different groups within Workplace, like an Announcements group where we post important information, or Current Projects to share what we've been working on with the team, and even a Social group to post things from our everyday lives.
  • Team communication.
  • Announcements.
  • Social.
  • It could have a cleaner desktop interface.
  • I've had a lot of audio problems with calls.
  • Sometimes takes a while to refresh if my computer falls asleep.
  • Improved communication between team members.
  • Encouraged team members to share aspects of their lives, making it seem less like work and more like working with friends.
  • Largely replaced email as a faster form of communication.
I have not had any issues with support through Workplace by Facebook. I have run into many problems with Workplace (like audio not working during calls, the app taking a long time to refresh and show new messages, etc.), but I have yet to contact support about these issues, so I can't speak to their support expertise.

Do you think Workplace from Meta delivers good value for the price?

Not sure

Are you happy with Workplace from Meta's feature set?


Did Workplace from Meta live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Workplace from Meta go as expected?

I wasn't involved with the implementation phase

Would you buy Workplace from Meta again?


Workplace is great for keeping up with team members and easily chatting with them throughout the day. Our company focuses a lot on interrelated projects, so there are often many different people working on one project at the same time. Workplace makes it easy to discuss these projects with our team members without having to go through email.

Workplace from Meta Feature Ratings