Creates an effective communication flow at work.
April 30, 2018

Creates an effective communication flow at work.

Adenike Omoboriowo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workplace by Facebook (Formerly Facebook at Work)

We use it strictly for fast and efficient communication among the different teams at Iroko Tv. Workplace enables us to send instant messages, video chat with other colleagues, collaborate on projects via groups, and share or follow news about the most important updates to our organization. Overall, Workplace enables us work better together as teams across Iroko Tv.

Pros

  • Familiarity: Workplace by Facebook has a familiar user interface and function similar to the Facebook social networking platform. This makes it easy for new colleagues at my workplace to pick up the workings and functions of it in a matter of hours.
  • Better Interaction: On a daily basis at work, I get to communicate officially with less than ten people in a company with over a thousand staffs. Thus, I have no bond or official interaction with colleagues outside my team and department. Workplace by Facebook has made it possible to interact with a lot of my other colleagues with whom I have no official contact. Practically every week, I get to know new faces at my workplace all thanks to Facebook.
  • Integration: Workplace by Facebook integrates well with our everyday third party programs at work such as Microsoft Azure, Okta, Salesforce ,Onedrive and Bluejeans. Workplace's integration with Bluejeans has been especially beneficial to the staffs at Iroko TV. Workplace's integration with Bluejeans has enabled team members to host meetings on Bluejeans and stream it live to be watched by interested colleagues.
  • This is very important in situations whereby some members of a project are unable to make it to a remote video meeting and this happens every time. In times past, we needed to take a note of the most important discussions at the meeting and email to the absent members, but most people rarely bothered reading the notes . With the Bluejeans integration with Workplace, project team members simply follow the meetings live via streaming on Workplace.

Cons

  • I dislike that despite the fact that I have a Facebook social network account, I have to start all over again to use Workplace by Facebook. It would be great to have Workplace as a part of my Facebook social network account, allowing me to use both at the same time.
  • I dislike that to access Workplace by Facebook, I have to use a virtual private network. Also, it is almost a clone of Facebook social network and does very few things which I cannot do with my Facebook social network account ordinarily.
  • It would be great if users are allowed to control what information they want to see in groups, as the quantity of information can become quickly overwhelming.
  • Workplace has made it easier for team members to collaborate on projects and tasks.
  • Workplace has improved the efficiency of information flow across the various level of management at work.
  • Workplace has eliminated the need to send official emails to colleagues for simple tasks. At the moment, I simply send a message to my work group on Facebook and I get an almost instant response, faster than I usually get via email. I believe most people love to communicate informally and Workplace enables this to happen more often.
Employee Engagement - Workplace encourages employees in an organization to engage better with one another by collaborating better on projects and exchanging ideas around specific topics and interests, improving the bond amongst team members.

Efficient Conversation Flow - It alters the email chain present in most organizations and encourages the staff to communicate informally, easily and efficiently via the different conversation mediums provided for users of this program like instant messaging, HD video and crystal-clear voice calls for
one-to-one or group conversations. It ensures that team members communicate via emails only in the most formal of situations.

Conversation Management- Workplace makes it easy for team members in an organization to search for past conversations between colleagues and teams, find shared project documentations etc. all thanks to its effective search algorithm which makes it easier for users to go back in time to locate important data.

Workplace from Meta Feature Ratings

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