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Hands-Down The Best Wordpress Hosting Experience!
December 04, 2019

Hands-Down The Best Wordpress Hosting Experience!

Quentin Aisbett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with WP Engine

WP Engine is our agency's web hosting provider. They host our own website and the websites of our clients. It addresses a number of business problems. First and foremost they provide reliability, which in our situation is never underestimated because of the headaches we had with previous providers. More specifically they offer a service that optimizes for speed, provides daily backups and simple reverting, security monitoring, easy access to free let's Encrypt SSL certificates and managed Wordpress core updates.
  • Customer Support. I'm always pleasantly surprised the lengths at which their support team are willing to go to help us even when it's not specifically a hosting issue.
  • Speed. It's clearly one of their key objectives because they're always making improvements to provide fast hosting.
  • Experience. It's just so simple to do anything with WP Engine, whether it's adding extra sites, making an extra backup or adding SSL certificates.
  • The one thing that I'd love to see them do is - Provide the opportunity to co-brand email notifications to all site owners on the roll-out of Wordpress core updates.
  • Whilst we haven't measured the impact, the time saved by having a reliable hosting provider has changed our business and saved us a lot of headaches.
We've evaluated many hosting providers over the years and in fairness, we've now been with WP Engine for 5 years so I'd imagine each of them has improved over that time also. However, WP Engine's support team, product development, and user experience is better than any other hosting provider I've seen.
They're accessible 24 hours a day and they go beyond what you can expect from other providers.

Do you think WP Engine delivers good value for the price?

Yes

Are you happy with WP Engine's feature set?

Yes

Did WP Engine live up to sales and marketing promises?

Yes

Did implementation of WP Engine go as expected?

Yes

Would you buy WP Engine again?

Yes

Let me start with the pricing. It's not cheap for the smaller business. Or at least it's more expensive than many others in the marketplace. So if you're a small business and your website isn't an influential asset to your business, then paying for the premium offering may not be the ideal fit. However, if your website plays a role in generating new business or engaging your audience then you should understand the importance of what WP Engine offers and it is a great fit.