Try it if you need it but you may move somewhere else since it's not the best
May 30, 2022

Try it if you need it but you may move somewhere else since it's not the best

Matt Levy | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with WP Engine

WP Engine filled the void for our immediate need for managed WordPress hosting. The support was lackluster at best. A few MySQL server outages were not noticed by their proactive monitoring. A handful of downtimes due to server outages and migrations outside their data center also occurred. Their best features were the backups and staging, which we often used. Support also tried to upsell us and tell us that their dedicated plans would be more stable and reliable, but I don't think it would've helped as much as they promised.
  • Managed hosting
  • Staging
  • Backups
  • Security
  • Control panel
  • Stability
  • Support
  • Features
  • Reliability
  • Hosting
  • Speed
  • Backups
  • Security
  • Caching
  • Faster site speeds
  • Ability to handle large spikes in traffic
  • Proactive support
If DIY hosting is your thing, you are 100% better off on Linode or Google Cloud. Pantheon ultimately won our business and respect with 100% uptime.

Do you think WP Engine delivers good value for the price?

No

Are you happy with WP Engine's feature set?

No

Did WP Engine live up to sales and marketing promises?

No

Did implementation of WP Engine go as expected?

Yes

Would you buy WP Engine again?

Yes

New users to WordPress can rejoice with a very hands-off hosting approach. If 100% uptime is not essential, you can get breakneck speeds with minimal tinkering using their platform. If you need to get up and running quickly and scale as required, the cost-benefit is here, although you need to pay a lot to get the most from it.