Great value for the money
December 16, 2022

Great value for the money

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

While is amazing. Out of the box it can be very frustrating at time but once you figure out how to customize it to you needs it can do everything that you want it to do. And that's what makes it great! It is the one project management tool that can meet the needs of all of of your different team's needs. Also the reporting is highly customizable. Working in an elearning department, we do not have as many hard measurable data points like marketing, sales, or development. We were able to decide as a team that we wanted to track, add custom fields and slice and dice it however we want. From a manager point of view I was able to see where my team was on their projects and removed bottle necks. Their customer support is also amazing. I have never has a bad experience with them. Of k had a problem it was quickly fixed.

Pros

  • Customize
  • Data tracking
  • Project management
  • Reporting

Cons

  • Make customizations easier
  • Build better out of the box for those who done want to customize
  • Better training for admins
  • Lowered development time
  • Allowed us to track cost
  • Allowed us to find inefficienttcies
As of recently other companies have started to catch up but they still do their best and their customer service is great.

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

No

Would you buy Wrike again?

Yes

It was suited well for elearning tracking because we don't use a normal development flow. No other company at the time offered us this much flexibility. Each team and create their own process flow.

Wrike Feature Ratings

Task Management
9
Resource Management
8
Gantt Charts
9
Scheduling
8
Workflow Automation
7
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
Not Rated
Document Management
8
Email integration
10
Mobile Access
10
Timesheet Tracking
10
Budget and Expense Management
8
Project & financial reporting
8
Integration with accounting software
Not Rated

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