Item: Wrike
Rating: 8
Author: Verified User

Overall Satisfaction with Wrike

Use Cases and Deployment Scope

We use Wrike as a comprehensive project management platform to streamline workflows, promote collaboration among team members, and serve as an enablement ticketing support system to efficiently handle and resolve support requests. It is a tool we use worldwide and across different segments of the business.

Pros and Cons

Pros

Project Management
Collaboration across departments
Ease of project tracking

Cons

Automating assignment when manually creating tasks for yourself
Easier reporting capabilities

Return on Investment

It definitely helps streamline project management and keep everyone update on status

AI and Automation

Haven't used.

Usability

It works, but could use improvement. I also don't utilize it regularly.

Key Insights

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

I wasn't involved with the implementation phase

Would you buy Wrike again?

Yes

Other Software Used

ZoomInfo Sales, Salesforce Sales Engagement, Salesforce Lightning Platform, Highspot

Likelihood to Recommend

I firmly believe that this tool is an essential asset in my role. It streamlines collaboration with team members across various time zones, ensuring seamless communication. Furthermore, it allows anyone needing support to log a ticket at any time, ensuring that their requests are promptly added to my to-do list and addressed efficiently.

Wrike Feature Ratings

Comments

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Great project management and collaboration tool