Item: Wrike
Rating: 6
Author: Verified User

Overall Satisfaction with Wrike

Use Cases and Deployment Scope

We use it as a project management platform to manage all creative production and associated costs. As well for production and cost related reports

Pros and Cons

Pros

Amount of creating dashboards, reports and analytics reports
Allowing for complexity within project structures
it covers everything really we need

Cons

Visualization of tasks vs projects, it is really small and hard to read and follow up
it doesnt save the view how i left it automatically
UX in general is very 90ies which makes it hard to visualize or find datapoints swiftly and would be an easy solve for Wrike.
When submitting project versions for feedback - i have to scroll up to find a window to leave the deadline and addd the reviewer. Not a lot but could be automated and easier to experience. With 500 projects on a monhtly basis to manage, this becomes super manual
I am getting a lot of metadata fields from other spaces within the corporation which distracts when i build my report bc some things have the same name but different ID number - we could isolate spaces from each other within a corporation

Return on Investment

Great to keep track of projects, but hard to look at
Supr manual in terms of keeping views in a specific setup or creating dashboards
Accurate Financial tracking is almost impossible, bc we track costs on a project level that can span over months, when in reality costs are invoiced on a task level done within one month (delivery date)
Time tracking is working, could be automatic though.

Everything works as it should, except for when it comes implementing automation. They don't always work and i cant really trust the high level status information on a project level. So I have to manually check everything/ This becomes very tedious and time consuming, as we manage over 100 projects on a monthly basis. Probably also related to our highly customized needs which we try to refine ongoing

Alternatives Considered

I was not involved in selecting Wrike. When it was presented to me, it was already selected. I would have chosen a different platform to be honest

Key Insights

Do you think Wrike delivers good value for the price?

Not sure

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

Would you buy Wrike again?

Likelihood to Recommend

Fix the UX, and my evaluation goes up to 10.

Wrike Feature Ratings

Comments

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Improveable UX