Overall Satisfaction with Xactly Incent
Our sales team and management use it for personal tracking and reporting. Currently, we don't use it for other groups in the organization. It addresses the previous lack of visibility we had with other solutions and gives reps the ability to view on the go with the mobile apps. It also lets our calculations run without a lot of oversight and helps provide us with timely and accurate payroll submissions.
- Reporting on goals and metrics for sales employees.
- Access without having to use a VPN or other methods can simply log-in to the application and view.
- Mobile support has become needed as our reps are always on the go. Gives enough data visibility through the app without getting bogged down.
- Filter values clear when selecting different items.
- Management reporting and ease of summary reporting isn't the greatest.
- Would like to be able to customize a bit more of the reporting for business needs.
- Able to quickly solve problems as they occur instead of solving in the next period.
- Able to support and provide calculations for tricky compensation plans without much hassle.
- Fairly easy to self-maintain year over year without a lot of additional dollar requirements.