Overall Satisfaction with Xactly Incent
Xactly is a great tool for tracking and processing sales. It helps us plan, track and incentivize our employees. We utilize it to design and edit plans and process orders. It provides real time data and info to our employees so that they can track their status. In this way it helps them to reach their selling goals, both short and long term. In addition, it makes it easy to edit and update information on the fly if there are changes to our incentives. Salespeople get real time visibility into their progress and admins can customize views for internal reporting and processing.
- User-friendly dashboard
- Intuitive design and controls
- Great resources for all segments of users
- good support
- Favorites and save as options would be beneficial. These are probably some shortcuts that could be implemented, but ease of use is good overall.
- quota relationship template does not work
- sort order is defaulted to oldest->newest and cannot be changed
- It is our go-to tool for compensation.
- due to some processing features, data might not be accurate in real time
I have not used any other incentive compensation tools. I know that, for us, Xactly is best in class. We have the ability and resources to use any tool or create one, but we trust in our partnership with Xactly and their ability to provide a useful and reliable tool that we can trust for our incentive needs.