Xactly Incent Review
June 17, 2019

Xactly Incent Review

Erick Stokes | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xactly Incent

We are using Xactly Incent within our organization for sales performance management and to manage our variable and incentive compensation plans for our sales and sale support professionals.
  • Step by Step by interface when configuring organizational information, you go in order until you are complete.
  • Easy to use and understand for sales reps.
  • Ease of importing data into Xactly.
  • The different user interfaces for creating crediting / bonus rules versus creating commission rules. One UI for creating any type rule would be simpler and easier to use.
  • Interconnect the creation of formulas, rate tables, lookup tables, etc... So if I'm creating a rule that needs a formula, give me the ability to be able to create the formula on the fly while I'm creating the rule.
  • The lookup table interface is incredibly lacking in functionality. We are currently utilizing 20+ lookup tables, but the UI doesn't even show us all the lookup tables we currently have configured in Xactly, we have to search to find our lookup tables. When we load lookup tables as well, it often loads an incomplete table so we have to do extensive checks to make sure Xactly takes everything.
  • We have been able to become a more agile and responsive team that has accommodated rapid growth in our business without the need to grow our team due to the efficiencies we have realized from Xactly.
We have been on Xactly Incent since 2011; I personally have not used other products other than making manual calculations offline using Excel which is a far from ideal scenario and can be prone to error.
  • Xactly Incent
  • Xactly Connect
Xactly Incent is incredibly easy to use for both administrators and sales reps alike.