Yay Xactly.
May 28, 2024

Yay Xactly.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xactly Incent®

We use the system as our source of truth for all commissions. Our reps are able to track their sales and commission payments using the system. Prior to implementing it exactly, we used an Excel spreadsheet to calculate commission. Then, I uploaded them to an outdated system; the reps had no visibility of their commission or how we came up with the numbers. Now that they can see it, they can inquire if items are missing or incorrect, and we can make it right so they trust the process.

Pros

  • Lay out of statements are easy for the reps.
  • Reports are easy to pull.
  • Auditing tools help.

Cons

  • Non hierarchy based reporting tools.
  • No historical views of data.
  • New views are hard to use.
  • Reps trust our results.
  • We are able to give info easily to auditors and be in compliance.
  • Automation has saved time.
The data we can pull tells us if our plans are working. We can pull data easily when running test plans and provide it to sales leadership so they can modify the programs. We can quickly implement changes and spiffs if needed.
We have not yet begun using the system's other offerings, but we had the opportunity to learn more about extending upside and are very excited to use the tools that will be coming in the future. We have tried some products, but they do not fit our needs.
Yes, we are able to automatically add our new hires or plan changes, which is more accurate and takes no time away.
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Do you think Xactly Incent® delivers good value for the price?

Yes

Are you happy with Xactly Incent®'s feature set?

Yes

Did Xactly Incent® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Xactly Incent® go as expected?

Yes

Would you buy Xactly Incent® again?

Yes

I’ve used other systems, and this is the easiest for the reps to view. It has a layout that is easy to understand and explain. On the administrative side, I can quickly pull reports to identify problems, and it is very easy to search. I like the fact that I can download most items.

Xactly Incent® Feature Ratings

Sales ICM
8.7
Sales compensation plan creation
10
Complex sales crediting
10
Sales compensation process automation
10
Incentive auditing/regulation compliance
10
Sales compensation dashboards & forecasting
6
Incentive modeling
6
Sales Gamification
10.0
Sales rep view
10
Analytics and Reporting
7.0
Personalized dashboards
7

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