Xactly Incent is still the Industry Standard for Sales Compensation solution
Updated May 21, 2024

Xactly Incent is still the Industry Standard for Sales Compensation solution

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xactly Incent®

We use Xactly Incent for our recurring monthly commission/bonus calculations. This includes timely reporting and assistance with dispute resolution. As such, Xactly offering personalized access based on role and the ability to impersonate for trouble shooting has made it an invaluable tool for us.

Pros

  • Versioning for audit purposes
  • Impersonation to assist with troubleshooting
  • Robust analytics for adhoc deliverables

Cons

  • More flexibility in versioning
  • Weak functionality of the Objectives Tool and how it interacts with Incent
  • Good visibility regarding component effectiveness through attainment/incentives generated.
We compare our YTD analytics to ascertain if our desired behaviors are being achieved, coupled with our validation our expenses are aligned with our original budget expectations.
We currently do not use Xactly for territory/quota planning. Our business is in early stage of using Xactly Incent. The immediate focus is on timely and accurate compensation administration. We will likely be focusing on Xactly solutions to assist with design and strategy in the next couple of years.
With data integration, our Close schedule has been reduced to 7-10 days.
  • Anaplan and CallidusCloud LeadRocket (discontinued)
Xactly offers the best out of box solution, coupled with the largest user group/customer base.

Do you think Xactly Incent® delivers good value for the price?

Yes

Are you happy with Xactly Incent®'s feature set?

Yes

Did Xactly Incent® live up to sales and marketing promises?

Yes

Did implementation of Xactly Incent® go as expected?

I wasn't involved with the implementation phase

Would you buy Xactly Incent® again?

Yes

Incent offers the best out of box solution for companies moving away from spreadsheets. Also, with a larger user group/customer base, issues have generally been seen and addressed by others.

Xactly Incent® Feature Ratings

Sales ICM
6.2
Sales compensation plan creation
8
Complex sales crediting
6
Sales compensation process automation
5
Incentive auditing/regulation compliance
6
Sales compensation dashboards & forecasting
6
Sales Gamification
6.0
Sales rep view
6
Analytics and Reporting
6.0
Personalized dashboards
6

Using Xactly Incent®

200 - Sales
4 - Comp administrators and system administrator.
  • Reporting
  • Accuracy

Comments

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