Overall Satisfaction with Xero
I work in a bookkeeping company that manages bookkeeping across a diverse range of clients from small to large business sizes. Xero is the main accounting software we use for our clients and find it is suitable for a variety of business types and sizes. It manages the transactions, payables, receivables, BAS preparation, easy to use superannuation payments, and also has payroll (which if you have a complex payroll or timesheets with penalty rates then Xero is best used integrated with an external payroll software).
- BAS Prep & GST Reconciliation.
- Payables.
- Bank feed processing.
- Superannuation.
- Report building.
- Payroll - timesheet function very basic and can be tedious if not integrated with another payroll software.
- Audit trail reporting.
- Bank reconciliation - doesn't show matched-off items (eg: cash deposit can't have sales deposits ticked off to balance to deposit).
- Makes bookkeeping easier for clients or for us to do on behalf of clients.
- Time saving reports for BAS preparation.
- Picks up on potential issues in General Ledger Exceptions report.
- Dashboard can show accounts watchlist and current payables/receivables.
- Matches bills/sales to bank feed transactions and you can select multiple or split payments.
Xero has a much easier, user-friendly interface for ease of use in comparison to the above software and also saves time with day-to-day processing, payables, visibility on items due or requiring attention and the payroll is far easier to use. You can view previous pay runs and figures without needing to rely on reports and specific dates. It is easy to edit items and payroll. Setup of employees is easy.
It's streamlined a lot of the processes and made it easier to change clients over to being paperless and offsite, rather than relying on someone physically being there with the folders of documents. It has saved time, paper and gives the ability to direct resources more efficiently. It also has the option to have employees conduct the Xero training and become certified so you know they have a certain level of understanding about the software and you don't need as much time having a second person there to go through the basic training.
Do you think Xero delivers good value for the price?
Not sure
Are you happy with Xero's feature set?
Yes
Did Xero live up to sales and marketing promises?
Yes
Did implementation of Xero go as expected?
Yes
Would you buy Xero again?
Yes