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Essential tool for business management
December 11, 2021

Essential tool for business management

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xero

We use it for all our business finance including Accounts, payroll, receivables, and payables. The functionality with other apps makes it stand out. Our accountant uses this and recommended it.
  • Payroll.
  • Invoicing.
  • Budgets.
  • Leave.
  • People management.
  • Reduced errors.
  • Time saved.
  • Peace of mind.
  • Deputy
Xero has more functions and uses but is different and we need both to run our hospitality business. Deputy does the rostering side of things exporting to zero to manage financials.
Generally easy to use. The layout is very clean and the menus make sense. The design is quite intuitive and therefore as a user, I can easily find what I am looking for. I also find the help section has answers to self-guide any issues or new tasks that I want to do or learn how to do in the program.
I am unsure about cloud deployment in general. That is as to what it is. Although can say that if it involves more access for all team members without having separate accounts in Xero then perhaps this would improve efficiencies and therefore overhead costs? With more information, I could better answer this question.
The integration of Xero with other programs is generally adequate and one of the main reasons we chose the program was because of all the apps it can potentially integrate with. In our experience, it seems to work well with and almost seamless with most applications but I must say I have had some glitches with deputy integration but am unclear if this is an issue on Deputy's end and can usually resolve with problem-solving using the help functions.

Do you think Xero delivers good value for the price?

Yes

Are you happy with Xero's feature set?

Yes

Did Xero live up to sales and marketing promises?

Yes

Did implementation of Xero go as expected?

Yes

Would you buy Xero again?

Yes

Integration with other platforms is appropriate for payroll linking with other services. Not suited for micro-business as the full functionality is not able to be utilized.

Xero Feature Ratings

6.9
Accounts payable
8
Accounts receivable
8
Cash management
6
Bank reconciliation
8
Expense management
6
Time tracking
Not Rated
Fixed asset management
5
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
8
Self-service portal
7
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Localizations
Not Rated
Journals and Reconciliations
6
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Manufacturing module
Not Rated
6.0
Credit card processing
Not Rated
Cost of goods sold
6
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
7.7
Pay calculation
8
Benefit plan administration
Not Rated
Direct deposit files
7
Salary revision and increment management
Not Rated
Reimbursement management
8
8.0
Dashboards
8
Standard reports
8
Custom reports
8
7.0
API for custom integration
Not Rated
Plug-ins
7
7.5
Role-based user permissions
7
Single sign-on capability
8