Xero makes you a financial hero!
April 11, 2022

Xero makes you a financial hero!

Carolyn Swora | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xero

I'm a small business owner, and I use Xero to manage all the finances in my organization. I will send quotes and invoices to clients directly through Xero. It has a really nice user interface online and on my phone, giving me the confidence to manage my finances on the road or in my home office. I track my expenses with Xero as well, which means I don't have to fret with paper receipts. Take a picture and add a bit of information. I usually have my expense uploaded before I've left the place where I made a purchase.

Pros

  • Invoicing
  • Statement of accounts
  • Expense management
  • Syncing with bank statements

Cons

  • Communication when bank feed fails
  • Allowed me to make decisions quickly because financial info is easily accessible
Xero has enterprise capabilities but can be used for small businesses. Coming from a large enterprise, I had a certain way of looking at the business that I was used to. Xero met that whereas the other products didn't - they appealed directly to small businesses with a smaller perspective on the business.

Do you think Xero delivers good value for the price?

Yes

Are you happy with Xero's feature set?

Yes

Did Xero live up to sales and marketing promises?

Yes

Did implementation of Xero go as expected?

Yes

Would you buy Xero again?

Yes

Adobe Acrobat Reader DC, Microsoft 365 (formerly Office 365), Zoom, Microsoft Teams
It has deep functionality, and it's easy to use for invoicing, quoting, financial reporting, and customer management. This product manages financial information for small business owners in a unique way. The phone interface is really good as well-meaning I can keep on top of the finances on my phone and feel confident about the financial decisions I'm making.
The few times I've needed support, I've used the help feature, and I was able to resolve my issue. It has been very rare that I've required support, though. I haven't had to reach out for live support. The major support issues I've needed help with are related to my bank feeds disconnecting
Well suited for a small business like mine with less than 10 employees. I would suspect Xero would be good for companies with 100 people or less where there isn't a huge finance department. Xero allows people to easily monitor the finances of their business. I've not had to integrate payroll with Xero, so perhaps this is when Xero would be less suited.

Xero Feature Ratings

8.3
Accounts payable
8
Accounts receivable
8
Cash management
8
Bank reconciliation
9
Expense management
9
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
8
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Intercompany Accounting
Not Rated
Localizations
Not Rated
Journals and Reconciliations
8
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
9.0
Pricing
9
Order entry
Not Rated
Credit card processing
9
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
End-to-end order visibility
Not Rated
Order exception Resolution
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
8.5
Dashboards
8
Standard reports
9
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
8.0
Role-based user permissions
Not Rated
Single sign-on capability
8

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