Not too bad
November 30, 2023
Not too bad
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Xero
Recording of all business transactions and preparation of monthly management financial reports for all entities in 3 countries. Unable to post journal entries in foreign currencies and manually preparing consolidation reports
- easy to use
- flexibility in customising reports but with limitations
- able to integrate with numerous third party solutions
- allow posting of manual journal in foreign curriencies
- preparation of consolidated financial reports
- more flexibility in customising reports
- allow reports to be tracked in more categories
- value for money
- meet basic requirements
improved overall efficiency at lowest cost
- PeopleSoft Financials and QuickBooks Online
Xero is alot more user-friendly and easy to integrate with other solutions
Do you think Xero delivers good value for the price?
Yes
Are you happy with Xero's feature set?
Yes
Did Xero live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Xero go as expected?
I wasn't involved with the implementation phase
Would you buy Xero again?
Yes
Xero Feature Ratings
Using Xero
4 - Finance
- reliability
- costs
- support
- cloud storage of documents
Evaluating Xero and Competitors
Xero Implementation
- Implemented in-house
Change management was minimal
Xero Support
| Pros | Cons |
|---|---|
Quick Resolution Knowledgeable team Kept well informed Immediate help available Support cares about my success | Poor followup Problems left unsolved Escalation required Need to explain problems multiple times Slow Initial Response |
no, irrelevant
Yes - yes
Using Xero
| Pros | Cons |
|---|---|
Like to use Easy to use Well integrated Quick to learn Feel confident using | Unnecessarily complex Requires technical support Inconsistent Cumbersome Lots to learn |
- Banking
- Reports
- GL
- Unable to perform consolidation
Yes, but I don't use it