1. Home
  2. Digital Experience Platforms (DXP)
  3. Yext Reviews
  4. User Review of Yext
Premier local SEO management software
August 08, 2020

Premier local SEO management software

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Yext

We are using Yext to power our listings and pages across our organization which includes hundreds of locations. It is primarily being managed by the marketing department with ad-hoc access to a limiting subset of locations to pilot efficiency and productivity across the enterprise. Through Yext and a proprietary connection to our internal database, we are promoting our brand presence and equity across hundreds of listings such as Google, Bing, and Apple. Furthermore, through this same feed, we power our office pages with that same level of real-time data.
  • Listing management: Proprietary API connections to listings to push data in real time.
  • Knowledge panel dashboard: Streamlined content management system that is intuitive and easy to use.
  • Support is either a hit or a miss. Somedays I get a response very quickly, but on others, it might take a couple of days for someone to get back to me when I have a problem.
  • 35X ROI from improved SEO efforts.
Yext is the leader of the pack when it comes to local SEO management.
Support is either a hit or a miss with Yext. Some days, I receive support regarding a question very quickly, but on others, it might take several days for someone to get back to me.

Do you think Yext delivers good value for the price?

Yes

Are you happy with Yext's feature set?

Yes

Did Yext live up to sales and marketing promises?

Yes

Did implementation of Yext go as expected?

Yes

Would you buy Yext again?

Yes

Yext is suited for companies with a large number of locations to seamlessly manage them within one platform across all listings and pages. Yext's robust suite of tools allows companies to partner with one vendor instead of multiple, which usually can streamline workflows and processes. For companies with only a few locations, it might be a harder sell as the cost per location can be steeper than other products on the market.