Yotpo a great tool for e-commerce
October 09, 2019

Yotpo a great tool for e-commerce

Jose Crowley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Yotpo

It is being used across the whole organization. It is used to get real feedback and reviews for product on our website. We also use it to answer questions for customers. It also silicates review on the look and user friendliness of the site. We use it to send coupons as well to customers.
  • User reviews
  • User photes
  • Collect email addresses from customers
  • Cost
  • Intergration
  • Increase sales
  • Increase reviews on product
  • Increase in social media
Yotpo is the best but also the most expensive.
Does everything you need and more but is costly.

Do you think Yotpo delivers good value for the price?

Not sure

Are you happy with Yotpo's feature set?

Yes

Did Yotpo live up to sales and marketing promises?

Yes

Did implementation of Yotpo go as expected?

Yes

Would you buy Yotpo again?

Yes

It is perfect for e-commerce with a loyal customer base and repeat buyers. Great for introducing new products and offering coupons in return for feedback and reviews. Not great as a customer service tool.