Founder/CEO
December 01, 2021

Founder/CEO

Vuyile Mthethwa | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Yotpo

Multifunctional review platform, the automatic review request for completed orders, being about to access analytics, being able to add review widgets.
  • Integrates data-driven solutions for reviews, loyalty, SMS marketing.
  • Brands with Yotpo are empowered to create smarter, higher-converting experiences.
  • The installation for generics sites is not the easiest process.
  • Review gathering.
  • Customer engagement.
  • Social proof and client insights.
  • More reviews means more sale which equals ROI for the business.
  • Social proof means more sales which equals ROI for the business.
  • Better client insights mean you can narrow down your offering to a specific market which me ROI for the business.
Brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. Integrate with the tools you use every day, including Google, Instagram, top eCommerce platforms, and the rest of your tech stack. Yotpo is a Forbes Cloud 100 company with offices in New York, London, Boston, and Tel Aviv.

Do you think Yotpo delivers good value for the price?

Yes

Are you happy with Yotpo's feature set?

Yes

Did Yotpo live up to sales and marketing promises?

Yes

Did implementation of Yotpo go as expected?

Yes

Would you buy Yotpo again?

Yes

Scenario 1: I use Yotpo to promote my e-commerce store. Yotpo has helped me achieve great results in helping me encourage more customers to leave a positive review. Yotpo is a good tool for businesses that offer personalized customer service. Scenario 2: You do have an online store or e-commerce retail business it wouldn't be a platform that you would need.