About TrustRadius Scoring
Score 7.4 out of 100


Recent Reviews


8 out of 10
December 01, 2021
Multifunctional review platform, the automatic review request for completed orders, being about to access analytics, being able to add …
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When Will It Work?

3 out of 10
September 21, 2021
We are using Yotpo to collect reviews from customers who purchase our products. Currently, we have it set up on one website, with the plan …
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Great! Very happy.

9 out of 10
July 22, 2020
Used for the E-Commerce department to collect and aggregate user reviews and photos. We then share this information across the company to …
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Lovin' It

9 out of 10
October 18, 2019
Yotpo is mainly used by our Consumer Care Team, but will be integrated into a B2B site later this year.
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Snowboard Company Domination!

8 out of 10
October 15, 2019
We are using it to address customer reviews on our website. We then choose to publish or not publish reviews based on how relevant they …
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Love Yotpo

8 out of 10
October 15, 2019
This is a useful tool to drive quality insights from our customers, more than review the product experience they review all the customer …
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Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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per month



Includes 50 Monthly Orders

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.yotpo.com/pricing


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

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Product Details

What is Yotpo?

Yotpo, an eCommerce marketing platform, helps brands accelerate direct-to-consumer growth. The single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more. The vendor states that brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. Yotpo integrates with everyday tools including Google, Instagram, top eCommerce platforms, and other tools in the tech stack.

Yotpo Features

  • Supported: Reviews & Ratings
  • Supported: Loyalty & Referrals
  • Supported: Visual Marketing
  • Supported: Consumer Insights

Yotpo Screenshots

Mail After PurchaseYotpo DashboardShowcase your best reviews & ratings on siteUse analytics to measure & improve performanceTurn every purchase into a reviewModerate & comment with easeGenerate different types of content and showcase on siteDrive more shoppers to your siteOptimized redemption experiencesComprehensive performance metricsBuild customer loyalty and maximize LTVAcquire customers more efficiently

Yotpo Videos

On September 12th, Yotpo had it's first-ever conference, Destination:D2C. Here's the how we kicked off the day.
Nailing the Product-Feedback Loop with Cupshe
Customer-Centric Brand Building with Pura Vida
Scaling a Community-Driven Brand with Chubbies

Yotpo Integrations

Yotpo Competitors

Yotpo Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesAll Countries
Supported LanguagesAll Languages


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Frequently Asked Questions

What is Yotpo's best feature?

Reviewers rate Support Rating highest, with a score of 9.2.

Who uses Yotpo?

The most common users of Yotpo are from Small Businesses (1-50 employees) and the Retail industry.

Reviews and Ratings




(1-14 of 14)
Companies can't remove reviews or game the system. Here's why
Art Bukowski | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
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