Item: Zapier
Rating: 10
Author: Sean Thompson

Overall Satisfaction with Zapier

Use Cases and Deployment Scope

Zapier is used across the whole business. We use it to connect various services together whether it be parts of our website or connections between third-party apps. So it's used pretty much everywhere any SaaS or cloud product is used. It helps us link different services, or add functionality to services where there are gaps in what they offer over what we need.

Pros and Cons

Pros

Connecting services
Adding features to products
Makes using APIs easy
Makes complex ideas easy to deliver

Cons

zapier has come a long way and keeps improving
I'd like if Zapier could retrospectively run actions in bulk

Return on Investment

It means we can deliver things faster without needing to build code
You don't need to use dev time to do something that would traditionaly need a developer
You can improve products or create features that would usually be paid for just by connecting another product via zapier

Alternatives Considered

IFTTT

I don't know of anything else that does what zapier does. Some people compare IFTTT but that's like comparing a laptop to an abacus. (zapier is the laptop and IFTTT the abacus). Zapier is fantastic, and the pricing also means you pay little when you use it little, and pay more when you use it more, but not ridiculously more.

Other Software Used

Maxemail, G Suite, Microsoft Office 365

Likelihood to Recommend

Zapier is great for connecting forms to email platforms, running actions in response to emails, automating tasks, sending data to multiple places, giving you shortcuts to otherwise complex solutions. It's not got all products though, however it uses some generic abilities such as webhooks to make it versatile. There's not much you can not do. Sometimes you might need to make a LOT of zaps to achieve what you want. But you can achieve it.

Zapier Feature Ratings

Comments

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Nothing else is this useful.