Zapier is a must for growing businesses
July 29, 2018

Zapier is a must for growing businesses

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zapier

Zapier is allowing our team to effectively streamline all of our internal and external processes. As a smaller organization, our tech stack is constantly evolving, so the flexibility Zapier allows us to have on the fly has given us room to innovate and restructure our systems easily. Zapier integrations touch the entire company from top to bottom, but are mostly implemented by one person. My recommendation to others would be to have as few hands organizing and managing Zapier integrations to avoid redundancies and inefficiencies with the workflows being created.
  • Beautiful and simple UI/UX. Anybody with any level of knowledge about coding can easily get started with Zapier
  • The sky is the limit. With custom code and webhook capabilities, there's a great deal of power that can be unlocked for more advanced users, allowing for custom calls into an API that Zapier would not otherwise support.
  • Great customer support. Zapier staff is all hands on deck when it comes to support, from the top to the bottom. While there are designated support staff, everyone playing a part in support allows for prompt responses.
  • There are some applications that have very limited functionality, making it difficult for the beginning user to have powerful integrations with those applications.
  • The pricing structure when you exceed the given tasks for the highest level plans are not unfair, but the lack of flexibility for "enterprise" type of plans can be frustrating as our business grows.
  • Zapier has saved our team hundreds of labor hours resulting in tens of thousands of dollars saved through our integrations
  • Zapier has allowed our team to be laser focused on their work without having to worry about if the data in front of them is up to date and accurate.
I have not used any similar products to Zapier in the past.
If you're a small business, Zapier will revolutionize the way you work. You won't be restricted to the native integrations your systems offer or using one single piece of software to run everything to avoid integrations.

Zapier would be less suited for a team that has full stack developers at their disposal.

Zapier Feature Ratings

Pre-built connectors
Connector modification
Support for real-time and batch integration
Data quality services
Data security features
Monitoring console