Zerto at an MSP
July 26, 2024

Zerto at an MSP

James McCullough | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zerto

We use Zerto as an onboarding tool as well as a DR solution to simplify movement of and failing of various workloads.

Pros

  • Disaster recover
  • Vm migration
  • Ease of use

Cons

  • Availability of logging
  • Trouble diagnosis
  • Documentation
  • Ease of DR testing for DRaaS cudtimers
  • Quicker onboarding
Zerto is easy to set up and monitor but debugging issues and fixing can be tricky.
Longer rpo and harder to set up and use.

Do you think HPE Zerto Software delivers good value for the price?

Yes

Are you happy with HPE Zerto Software's feature set?

Yes

Did HPE Zerto Software live up to sales and marketing promises?

Yes

Did implementation of HPE Zerto Software go as expected?

Yes

Would you buy HPE Zerto Software again?

Yes

Working at an MSP, we find Zerto to be a great tool for onboarding new customers and as a disaster recovery solution.

HPE Zerto Software Feature Ratings

Disaster Recovery
7.8
Disaster Recovery Planning
8
Hot Sites
7
Disaster Recovery Testing
9
Automated Disaster Recovery
7
Data Center Backup
7.6
Universal recovery
8
Instant recovery
9
Recovery verification
9
Business application protection
8
Multiple backup destinations
8
Incremental backup identification
7
Backup to the cloud
5
Deduplication and file compression
7
Snapshots
8
Flexible deployment
8
Management dashboard
7
Platform support
6
Retention options
8
Encryption
8
Enterprise Backup
Not Rated
Continuous data protection
Not Rated
Replication
Not Rated
Operational reporting and analytics
Not Rated
Malware protection
Not Rated
Multi-location capabilities
Not Rated
Ransomware Recovery
Not Rated

Using Zerto

8 - Disaster recovery and vm migration.
6 - Systems engineers and admins supporting windows, Linux and VMware
  • Disaster recovery
  • Migration
  • Onboarding
  • Data recovery
  • Software testing
  • Non destructive patch testing
  • Backup
  • Recovery
  • Malware recovery

Evaluating Zerto and Competitors

Yes - VMware site recovery
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Additional testing with cloud deployment. Testing of debug situations.

Zerto Implementation

Ease and speed of initial co figuration.
  • Implemented in-house
Change management was a small part of the implementation and was well-handled
  • Network segmentation
  • Firewall ports
  • Implementation options

Zerto Support

Difficulty reaching engineers to debug issues
ProsCons
Kept well informed
Slow Resolution
Poor followup
Less knowledgeable
Problems left unsolved
Escalation required
Difficult to get immediate help
Need to explain problems multiple times
Yes. We included enterprise support for training and assistance with issues.
Yes - No. Resolution usually waits until the next release cycle.
Worked with an architect to communicate the cause of replication issues to a customer running conflicting software.

Using Zerto

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Convenient
Feel confident using
Familiar
None
  • User interface
  • Deployment automation
  • Disaster recovery testing
  • Debugging issues
  • Resolving issues
  • Automation

Comments

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