Daily User
November 28, 2022

Daily User

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ziflow

We use Ziflow as an online proofing software. It works good for proofing. It gives us a paper trail that allows us to track the status of the proof. It allowed us to stop using email for proofing. Using email for proofing had its own problems. Ziflow allows us to track projects as a team so if a member of the team is gone, others can step in and take over the proofing process

Pros

  • Proofing Tracking
  • Cross team management of proofs
  • Lots of options/different use of product

Cons

  • Ziflow could benefit from a complete overhaul of its UI/UX
  • Our clients have complained they don't understand how to approve/disaprov a proof
  • The learning curve is fairly steep. It took us a long time to fully train our staff
  • I took the messy process of proofing with emails and put it all on one platform
  • All employees are able to access the proofs. So if an employee is out one day, we are still able to get stuff done
  • Ziflow was hard to adopt, but now that our whole team uses it, I cant see us moving forward without it.
It has saved us a ton of headaches. Paper trails before Ziflow were a nightmare. However I still think that it could use a better User Experience.
We have had lots of our clients tell us that they find the proofing process not intuitive and we have struggled to keep them on the platform as opposed to sending an email for approval
We don't really use the collaboration features of Ziflow. So I cant really speak to this. I would love for Ziflow to integrate with software such as monday.com. It would be nice to have one platform to do it all as its a lot to track projects in two different softwares that dont speak the same language

Do you think Ziflow delivers good value for the price?

No

Are you happy with Ziflow's feature set?

Yes

Did Ziflow live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Ziflow go as expected?

No

Would you buy Ziflow again?

Yes

We use both. I wish we could have the two in one software. It is really hard to go back and forth. One platform would be awesome. We really dont use Ziflow for anything other than online proofing... I am unaware of the other features of Ziflow. Full integration with a software such as monday.com wold be awesome.
Its a good software. What it does well it does well. It could use some improvement. I hope Ziflow is the type of company that will listen to these reviews and make changes. Ziflow could be an amazing software if it had a more friendly UI/UX and integrated with other software such as monday.com

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