Don't waste time or resources with this platform.
May 29, 2023

Don't waste time or resources with this platform.

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZipRecruiter

We are a small but fairly fast-growing tech company. We are always looking to utilize channels that help increase applicants. We are hiring in Software Sales, CSMs, Accounting, Operations, Engineering, etc. I have used ZipRecruiter at my current and previous companies because it was part of the package our ATS brought us. I posted and sponsored many jobs on ZipRecruiter to see if it would impact application volume and quality.

Pros

  • They run a lot of commercials.
  • The interface is good.

Cons

  • Low candidate quality.
  • AI, who sends jobs to your candidate or brings them to the forefront for you to contact, is mediocre.
  • Volume did not impress me, either.
  • I just wonder if this is even a good sight for tech companies... I am not sure as I have tried it several times and never even been close to satisfied.
  • I have never hired a candidate that came to me as a result of Zip Recruiter in the last 5+ years.
  • I have yet to see any ROI.
  • ZipRecruiter had a negative impact - wasted time, money, and resources.
I have never hired anyone from this site. There are vastly better resources, in my opinion. I would not focus my time and resources on Zip Recruiter. If ZipRecruiter is focused on sending a high volume of candidates to employers, in my book, it does not do a good job of this. If it wants to focus on the quality of candidates, it has also not delivered on this. I truly would not recommend anyone in tech or software use this platform. There are better places to get an ROI.
AI matching is low quality. I felt even after spending significant time training the AI; I still was not impressed.

Do you think ZipRecruiter delivers good value for the price?

No

Are you happy with ZipRecruiter's feature set?

No

Did ZipRecruiter live up to sales and marketing promises?

No

Did implementation of ZipRecruiter go as expected?

No

Would you buy ZipRecruiter again?

No

I have hired hundreds of people in numerous skill sets over many years, but I will talk about the last 5+ Years. In the last 5 years, I have not hired a single candidate that was brought to my attention via ZipRecruiter. I significantly made an effort to try and get an ROI on ZipRecruiter. I "sponsored" jobs, I used the search feature and tried training the AI resume delivery system...frankly, I tried it all. I never got any results. As I said, I have not hired one person ever from this site ever.

ZipRecruiter Feature Ratings

Job Board
4.5
Applicant Screening
1
ATS Integration
9
Analytics Reporting
5
Campaign Optimization
Not Rated
Candidate Communication
8
Candidate Management
3
On-Site Promotion Strategies
Not Rated
Resume Database Search
1
Team Collaboration
Not Rated
Recruitment Marketing
1.0
Passive Recruitment Advertising
1
Active Recruitment Advertising
1
Employer Branding Tools
Not Rated

Comments

  • Matthew Scott | TrustRadius Reviewer
    Matthew Scott
    (Vendor Representative) commented 3 years ago
    Hello there, Thank you for taking the time to provide your ZipRecruiter feedback. We're so sorry to hear that you did not get great results with our platform. Should we ever have the pleasure to assist you again in the future, our dedicated customer care team is available 24/7 for your convenience and ease. We can always help with the intent of getting you more candidates or more qualified candidates. Please feel welcome to reach out to us at any time. We wish you the very best of luck with your future hiring endeavors! Kind Regards, Customer Experience ZipRecruiter

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