ZipRecruiter.
November 09, 2025

ZipRecruiter.

Alice Chang | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with ZipRecruiter

We utilized ZipRecruiter as a job posting and recruiting tool. It was a great way to get fast response to your job posting of active candidates. I am a Recruiter/ Human Resources Consultant. The tool helps filter and track candidate status, so you can do that all in one system.

Pros

  • Exposure & reach to certain labor categories.
  • Response to job posting.
  • Ease of use.

Cons

  • Drilling down to relevant candidates.
  • Smarter match between candidates and job posting.
  • Identifying potential candidates.
  • Reduced time to hire for certain job categories.
  • Increase in application rates.
  • Return on investment was poor (considering how much we spent on advertising).
There tends to be an inundation of resumes that are not entirely relevant to the job posting. It requires extra time for the recruiter to filter through those resumes. However, with the increased application rate, there are more potential candidates we can find, but it's a needle-in-a-haystack situation.
I have not seen a positive impact on the AI matching technology or proactive outreach features of this tool. This has not affected my experience with ZipRecruiter.
ZipRecruiter is the poorest of these other tools in my experience. I chose ZipRecruiter to add more recruiting sources because there tend to be a lot of candidates that come through. However, the product is less effective and efficient to use than other products from an employer's perspective. From a return on investment perspective, I have hired fewer candidates via this tool.

Do you think ZipRecruiter delivers good value for the price?

Not sure

Are you happy with ZipRecruiter's feature set?

No

Did ZipRecruiter live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ZipRecruiter go as expected?

Yes

Would you buy ZipRecruiter again?

Yes

ZipRecruiter is useful for skilled labor for more blue-collar industries. The type of candidates in the system tends to fall in this category. Sometimes, the candidates are not as responsive since they tend to spam all postings. For highly skilled or senior management positions, it is better to post on other job boards and use other recruiting resources.

ZipRecruiter Feature Ratings

Job Board
7.1
Applicant Screening
6
ATS Integration
8
Candidate Communication
7
Candidate Management
8
On-Site Promotion Strategies
7
Resume Database Search
6
Team Collaboration
8
Recruitment Marketing
6.0
Active Recruitment Advertising
6
Employer Branding Tools
6

Comments

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