Zoho CRM is a Solid, Inexpensive and Straightforward Program | TrustRadius

Overall Satisfaction with Zoho CRM

Use Cases and Deployment Scope

Zoho CRM is a good product -- particularly for small business and companies with few investment funds. The modules are easy to navigate, and Zoho maintains a host of complementary applications which work interactively with Zoho CRM. Overall, good product.

Pros and Cons

Pros

Inexpensive
Low learning curve
Complementary applications

Cons

Better integration with Linkedin, Facebook and other social media, a la Nimble.
Better integration with emailing systems.

Return on Investment

Better management of customer lead and deal development.

Alternatives Considered

I liked the simplicitry of Zoho CRM. I also liked Nimble.

Likelihood to Renew

6

I want better integration with social media, as well as emailing applications.

Likelihood to Recommend

Small business.

Comments

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