Best enterprise tool | TrustRadius

Use Cases and Deployment Scope

Zoho CRM helped me store the data of my leads, follow up with them, create reminders, and manage the life cycle of a lead. It helped us have a quick and fast review of my team. It is used by the whole organization for lead generations, follow ups, meetings, sending emails etc.

Pros and Cons

Can perform Life cycle of leads
Can store Lead generation further steps
Meeting
Reminders
Follow up with Leads

As per my needs at that point of time, it's perfect..

Return on Investment

Faster lead conversation
Good customer service
Increased employee efficiency

Alternatives Considered

I used Send out's application as well which has more future than Zoho CRM but both are very useful.

Likelihood to Renew

6

Currently I am using the Conrep application which is similar to Zoho CRM but it has many more features compared to Zoho CRM. It's faster too.

Likelihood to Recommend

It is suitable for the sales industry for generating leads, storing them and following up with them.

Users and Roles

10

Support Headcount Required

1

Business Processes Supported

Email Conversation
Follow ups
Lead storage

Products Replaced

Yes - Conrep

Key Differentiators

Product Features
Analyst Reports

Usability

6