Highly Recommended!
February 28, 2022
Highly Recommended!
Score 9 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Zoho CRM
We use Zoho CRM for our property management and software businesses. For technology - we use it to track the sales cycle from prospect to closed/won as well as billing. For property management - we store records, task management for our property managers and assistants, workflow automation for repetitive tasks as well as reporting.
- Customization
- Customer Support
- Ease of use
- Limitation of # of fields
- Some workflows don't make sense (Ie tasks are not listed in chronological order on the home page)
- It's become quite pricey with the addition of more team members. Would like to see it be based on a flat fee rather than by user
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM go as expected?
Yes
Would you buy Zoho CRM again?
Yes