Zoho CRM: The beginner's CRM
November 29, 2022
Zoho CRM: The beginner's CRM
Score 8 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Zoho CRM
We use it heavily for allocation leads to BDRs and they do outbound calling to nurture the lead and then transfer it to BDM post qualification and track all activities from end-to-end in a sales lifecycle
- Custom designing of flows
- Integration with many sales related tools
- Analytics
- Wider integration like Salesforce
- Better user management if having access to other Zoho apps
We don't use it as customer experience or retention tool.
- Real-time tracking of activity levels
- Figuring out performers early
- Easy forecasting
Better priced for a firm like us and our workflows
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM go as expected?
Yes
Would you buy Zoho CRM again?
Yes