Zoho CRM! Unique software worth exploring!
August 21, 2024

Zoho CRM! Unique software worth exploring!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Zoho CRM

I used Zoho CRM while working with SustainCERT. It is an excellent, user-friendly, easy-to-use, unique, novel, efficient, multifaceted/multi-diversified software program/platform with great/excellent features for managing office tasks, works, activities, and assignments, including the names of the respective persons involved/engaged, progress/development, overall status, targets/deadlines, etc.

Pros

  • tasks management
  • work / activities management
  • status tracking of progress / development
  • Name of the concerned person(s) involve/engaged with the activities
  • managing office work / activities / program and digital tracking

Cons

  • Missing functionality reintroduction/addition.
  • Making it more and more user-friendly.
  • Adding some features for colour coding/highlighting major features for tracking.
  • Easy synchronization with other relevant apps like Bamboo HR.
  • Great! ease of doing business.
  • Excellent! time management and tracking.
  • Awesome! data analytics and visualization.
Overall top quality and great features! Fantastic!

Do you think Zoho CRM delivers good value for the price?

Yes

Are you happy with Zoho CRM's feature set?

Yes

Did Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Zoho CRM go as expected?

Yes

Would you buy Zoho CRM again?

Yes

Great Software! Awesome features!

Zoho CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
10
Interaction tracking
10
Channel / partner relationship management
10
10.0
Case management
10
Call center management
10
Help desk management
10
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
10.0
Custom fields
10
Custom objects
10
Scripting environment
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
10.0
Marketing automation
10
Compensation management
10
10.0
Mobile access
10

Comments

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