Zoho Social Review
October 27, 2016

Zoho Social Review

Mehdi Aherraki | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We use Zoho Social across the whole organization for social/client engagement.
  • Intuitive and easy to use user interface
  • Multiple channels (social sites) posting and scheduling of those posts
  • Good and easy to read analytics
  • Scheduled posts feature can be polished more
  • More social media networks
  • Optimization of resources
  • Centralization of social network daily/weekly tasks
It is a good tool to centralize social network tasks. It helps a lot for scheduling posts, checking engagement and having easily readable analytics.

Zoho Social Feature Ratings

Sentiment analysis
7
Broad channel coverage
5
Content planning and scheduling
5
Audience targeting
7
Content optimization
8
Automated routing and prioritization
7
Customer interaction histories
7
Content marketing
5
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Campaign success analytics
Not Rated
Competitor analysis
Not Rated
Mobile access
9