My experience
October 27, 2016

My experience

Lee Gardener | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We are using the platform to schedule posts on various social media platforms. We also use Zoho CRM so integration is key. We are a small company at present so it is just me that uses it and the scheduling feature saves me a lot of time on a daily basis.
  • Compatibility with other Zoho products
  • Ease of use
  • Features
  • I would like more intergration with Zoho CRM. For example we should be able to find peoples' profiles that are on our crm with their email address via social.
  • Nothing as yet but it is early days
Zoho is more of an all in one solution.
It is great for scheduling and that's what I mainly use it for.

Zoho Social Feature Ratings

Sentiment analysis
5
Broad channel coverage
8
Content planning and scheduling
8
Audience targeting
6
Content optimization
6
Automated routing and prioritization
5
Customer interaction histories
5
Content marketing
5
Twitter
6
Facebook
6
LinkedIn
6
Google+
6
Campaign success analytics
5
Competitor analysis
5
Mobile access
7