Great social media management tool
January 04, 2017

Great social media management tool

Michael Hrehor | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We are a startup nonprofit of patients with a rare disease. The Zoho social app has allowed us to manage our social media presence from [one] location along with analytics too. Since we are a startup, we don't have a lot of funding yet, so being able to use the app for free at a basic level will allow us to grow into using it more.
  • The ease of selecting the social media networks you want to post to.
  • It integrates with your Zoho main account so you can easily switch between their different services.
  • The interface is really nice to use.
  • It would be nice if they would support some other networks like Pinterest, etc.
  • Give more functionality to the free program that is available in Pro if you use other services of theirs.
  • Provide extra services to nonprofits for free until they can get off the ground.
  • We haven't been around very long so this is hard to answer. We are getting a steady increase of likes and support group members from seeing us online, so I believe that is proof of some ROI.
We haven't tried any others at this time.
It works great for managing our social media presence in all of our different outlets, but isn't able to natively post to Instagram without using your mobile phone. It would be [great] to have that functionality and not have to use special steps to post there. I believe that may be an Instagram limitation, though.

Zoho Social Feature Ratings

Broad channel coverage
Content planning and scheduling
Not Rated
Campaign success analytics
Mobile access