Ease of Use, Affordability & Function Zoho was the clear winner for me
January 06, 2017

Ease of Use, Affordability & Function Zoho was the clear winner for me

Starr Price | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I have a small retail business, I sell both online and in-person. I searched and tried many different platforms for my social media marketing, some were better than others but Zoho Social offered me everything that I needed to schedule, maintain and track my social media accounts at a very affordable price point, which when you're a small business owner every penny counts. Zoho offers an easy to use platform, a valuable service, reliability and the availability to cross it into other platforms. It was the best all around solution for my company.

Pros

  • Affordable Solutions for Social Marketing.
  • Reliability & Stability - Their platform works flawlessly and I've never had an issue with any downtime. Very stable & reliable.
  • Ease of Use - Very important to have a platform that does not require an intense learning curve. Their platform is straightforward, easy to navigate and use.

Cons

  • Would definitely like to see Pinterest integrated into the platform
  • Zoho has given me a positive return on investment. It's worth every penny.
I've tried multiple platforms, some were good but fell short in either usability & ease, function or price point - Zoho was the clear winner for me.
Today it is vital to have regular, consistent social media posting and engagement over multiple accounts. Zoho is allowing me to not only keep up and keep track of multiple social media accounts it has afforded my time that can be spent engaging and growing my business without having to shuffle multiple accounts. Social media is a vital, necessary resource in today's competitive market, Zoho has given me the tools I need to keep up.

Zoho Social Feature Ratings

Sentiment analysis
10
Broad channel coverage
8
Content planning and scheduling
10
Audience targeting
9
Content optimization
9
Automated routing and prioritization
10
Customer interaction histories
10
Content marketing
10
Twitter
10
Facebook
10
LinkedIn
10
Google+
10
Campaign success analytics
9
Competitor analysis
9
Mobile access
10

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