Easy and light, but by no means not beefy under the bonnet
December 10, 2019

Easy and light, but by no means not beefy under the bonnet

Petra Webstein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We are using Zoho Social to post the events that users have added to our "Holistic, spiritual and alternative events directory of Australia." Of course because of the traffic of the website it would be impossible to post these events manually. We tried other services, but found that Zoho Social is the best, and still affordable.
  • Provides a nice overview of posts with all the reactions of the users on social networks.
  • Managing replies from one application (Social Zoho) for all accounts is awesome.
  • Nice swift placing of posts, and it's quite sturdy (others failed to bring across images, for example).
  • Better hashtags collection.
1 - Owner / Creator
  • Helped in raising awareness of the website.
  • Good for simplifying daily tasks.
  • Very good ROI.
Zoho Social is so much easier to use, had more channels to engage with, and just felt lighter. It felt like you do not need to be an expert in order to use it.
The easiest, best, and well-priced application so far.

Zoho Social Feature Ratings

Sentiment analysis
8
Broad channel coverage
8
Content planning and scheduling
10
Audience targeting
8
Content optimization
7
Automated routing and prioritization
10
Customer interaction histories
10
Lead generation
8
Content marketing
8
Twitter
10
Facebook
10
LinkedIn
10
Google+
Not Rated
Instagram
10
Campaign success analytics
8
Competitor analysis
6
Role-based user permissions & privileges
9
Mobile access
10